Privacy Policy

1. Introduction

Welcome to ShoutlyAI, a product offered by Qubixel Technologies Private Limited ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoutlyai.com and use our AI-powered social media automation platform.

Please read this policy carefully. By accessing or using our Service, you consent to the practices described herein. For EU residents, this policy complies with the General Data Protection Regulation (GDPR). For California residents, it complies with the CCPA/CPRA.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Automatically Collected Information

• Usage Data: IP address, browser type, pages visited, time spent
• Cookies & Tracking: See our Cookie Policy

2.3 Information from Third Parties

• Social Media Platforms: Access based on your connection permissions.
• Payment Processors: Billing confirmation status (Stripe, Razorpay).

3. Legal Bases for Processing (GDPR Article 6)

• Contract performance: To provide our Service to you
• Legitimate interests: To improve our Service, prevent fraud
• Consent: For marketing communications and cookies
• Legal obligation: To comply with tax and regulatory requirements

4. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends

5. Sharing Your Information

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. For transfers from the EEA to non-EEA countries, we use Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our Service. After account deletion, we retain anonymized data for analytics and legal compliance for up to 7 years.

8. Your Rights and Choices (GDPR & CCPA)

To exercise these rights, email privacy@shoutlyai.com. We will respond within 30 days (GDPR) or 45 days (CCPA).

9. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.