Help Center
Help Center: how can we help?
Search 28 answers about setup, pricing and features, or browse by topic below.
Shoutly AI is an AI social media automation tool that creates, schedules and auto-posts your content. You describe your business in one prompt, e.g. "A premium gym in Koramangala, Bangalore focused on weight loss", and Shoutly AI generates posts, captions, hashtags and a posting schedule, matched to your industry from 10,000+ professional poster templates and tuned to Indian festivals and occasions.Start your 14-day free trial →Read the full answer →
Yes. Shoutly AI offers a 14-day free trial and no credit card is required.
During the trial you can generate AI content, schedule posts to your connected platforms and use the analytics dashboard before choosing a paid plan.Read the full answer →
Setup takes under 5 minutes and no design, copywriting or social media experience is needed.
Select your industry, describe your brand in 2–3 sentences, choose how often you want to post and click Generate. Shoutly AI handles the design (poster templates), the writing (captions and hashtags) and the scheduling.Read the full answer →
Shoutly AI is built for small and local businesses, startups and professionals who need consistent social media posts but don't have time to create them.
It supports 45+ industries, including restaurants, gyms, real estate agents, clinics, CA firms, retail stores, coaching institutes and salons.Read the full answer →
Captions are generated in English with Indian context, such as your city, local occasions and festivals.
You can edit any caption into Hindi or any other language before it is published.Read the full answer →
Connect your accounts, generate a content plan and Shoutly AI publishes one post per day automatically.
1. Connect your social media accounts in Settings → Connected Accounts.
2. Create a monthly plan from one prompt. Shoutly AI writes the posts and spreads them across your calendar.
3. Turn on auto-publish. Each post goes live at its scheduled time on every connected platform, with no manual work.See how auto posting works →Read the full answer →
Yes. Shoutly AI creates a complete monthly content plan in one click.
It generates the posts, captions and hashtags and schedules them across your content calendar for the whole month. You can review, edit or move any post before it goes live.Read the full answer →
Yes. Every planned and scheduled post appears in a visual content calendar.
From the calendar you can open any post to edit its caption or image, change its date and time, or publish it across all your connected accounts.Read the full answer →
Yes. One post can be published to all your connected platforms at once.
Shoutly AI supports Instagram, Facebook, X (Twitter), LinkedIn, TikTok, Threads, Bluesky, YouTube, Pinterest and Google Business Profile, so you don't have to post on each app separately.Read the full answer →
Yes. Smart Scheduling picks a posting time for each account based on engagement benchmarks.
You can keep the suggested time, set your own default time per account, or change the time of any single post.Read the full answer →
Both are possible. Posts can auto-publish at their scheduled time, or wait for your one-click approval.
Many users start with approval mode for the first month, then switch to auto-publish once they're happy with the content.Read the full answer →
Yes. Upload a video file (MP4, MOV and other formats) or paste a direct link, and publish it live to your connected accounts in one click.Read the full answer →
Yes. Shoutly AI publishes through each platform's official login and publishing access, not by sharing your password.
You connect each account through the platform's own sign-in screen, so Shoutly AI never sees your main password. For Bluesky you can also connect with an app password instead. You can disconnect any account at any time.Read the full answer →
Shoutly AI supports 10 platforms: Instagram, Facebook, X (Twitter), LinkedIn, TikTok, Threads, Bluesky, YouTube, Pinterest and Google Business Profile.
The number of platforms you can connect depends on your plan: Starter covers 3–5 platforms, while Business and Autopilot cover up to 10.Compare plans →Read the full answer →
Yes. Shoutly AI creates Reels-style video posts with animated text, cover images and music suggestions.
You can also upload your own videos and publish or schedule them to your connected platforms.Read the full answer →
Yes. Festival and occasion posts are added to your calendar automatically.
Shoutly AI follows India's festival calendar, including Diwali, Holi, Eid, Ganesh Chaturthi, Navratri, Onam, Pongal, Independence Day, Republic Day, Christmas, New Year and 40+ more, and writes occasion-specific captions with matching poster designs for your brand.Read the full answer →
Yes. Save your brand logo and contact details once and Shoutly AI adds them to your branded posts.
You choose the corner the logo sits in, its size and the badge style, and can add details such as your phone number or website next to it.Read the full answer →
Yes. Website Analysis reads your website and works out who your posts should reach, based on what your business offers.
The check usually takes 5–15 seconds and helps the AI target your content at the right audience.Read the full answer →
Yes. One dashboard shows reach, engagement, followers and engagement rate across all your connected platforms.
You can filter by date range and by platform to see what is working.Read the full answer →
Shoutly AI supports 45+ industries with dedicated poster libraries and AI-tuned content, including fitness, food & beverage, fashion, real estate, education, finance, healthcare, hospitality, automobile, events, retail, beauty, home services and NGOs.
If your exact industry isn't listed, choose the closest match and the AI adapts to your niche.Browse all industries →Read the full answer →
Yes, if you want the content created for you as well as scheduled.
Buffer, Hootsuite and Later mainly schedule posts you have already made. Shoutly AI also writes the captions, designs the posts and plans the whole calendar from one prompt, then schedules and publishes them.Compare Buffer vs Shoutly AI →Read the full answer →
Yes. Shoutly AI matches your brand description to industry-specific poster templates and writes captions in your chosen tone (professional, casual or energetic), with your city and audience in mind.
The more detail you give in your brand description, the more personalised the posts are.Read the full answer →
Posts don't repeat. The AI rotates post types (promotional, educational, festive, motivational, behind-the-scenes), mixes short and long captions and cycles through poster styles.
Seasonal and festival content adds natural variety, so every day gets a unique combination of image, caption and hashtags.Read the full answer →
Yes. Every post is fully editable before it goes live.
Rewrite the caption yourself or click Regenerate for a new one in seconds, swap the poster from the template library, add or remove hashtags, change the posting time, or skip a day.Read the full answer →
No. All content is watermark-free and ready to post under your brand name. You own the content completely.Read the full answer →
Yes. Every post can be downloaded as a high-resolution image and its caption copied in one click.
Downloaded posts can be shared anywhere, including channels Shoutly AI doesn't publish to directly, such as WhatsApp Status.Read the full answer →
Shoutly AI has three plans, billed monthly or yearly:
Starter: $29/month (₹2,500)
• 3–5 social media platforms
• 30-day content planning
• Scheduling and basic analytics
Business: $79/month (₹6,500)
• Up to 10 social media platforms
• Automated content strategy and auto publishing
• Campaigns, analytics and brand voice
Autopilot: $119/month (₹10,000)
• Autonomous publishing and performance optimisation
• Opportunity detection and campaign automation
• Priority support
There are no hidden fees, and you can upgrade at any time.See pricing details →Read the full answer →
Annual billing saves 20% compared with paying monthly, about 2.4 months free per year.
Annual plans are paid upfront for the year. Monthly plans are billed each month and can be cancelled at any time.Read the full answer →
You can pay by UPI, net banking, debit or credit card (Visa, Mastercard, RuPay) or international card, in INR or USD.
A GST-compliant invoice is emailed for every payment. Add your GSTIN in Account → Billing → Tax Details to include it on future invoices.Read the full answer →
Yes. Cancel anytime from Account Settings, with no lock-in or cancellation fee.
Paid subscriptions come with a 14-day money-back guarantee. After that, cancelling a monthly plan takes effect at the end of the current billing period.Read the refund policy →Read the full answer →
Standard plans are designed for one brand. Agencies that need to manage several brands or want white-label options can contact our sales team for a custom plan.Contact Sales →Read the full answer →
Go to Settings → Connected Accounts and click the platform you want to add. You'll sign in on that platform's official login page, so Shoutly AI never sees your password.
You can connect, disconnect or reconnect any account at any time. Disconnecting an account moves its scheduled posts to drafts, ready to reschedule when you reconnect.Read the full answer →
Yes. Your data is encrypted in transit and at rest, and we never sell it to third parties.
Social media accounts connect through each platform's official sign-in, so your main passwords are never stored. Shoutly AI follows India's DPDP Act 2023, the GDPR and the CCPA.Read our Privacy Policy →Read the full answer →
Your account stays active until the end of your billing period. After that you have 30 days to download your content before it is permanently deleted.
We email reminders before deletion, and resubscribing within 30 days restores everything. To request immediate deletion, email privacy@shoutlyai.com.Read the full answer →
Still have questions?
Our team is here to help.
We typically respond within 2 hours on business days (Mon–Sat, 9am–7pm IST).
No credit card required · 14 days free · Cancel anytime
